Facebook Fundraising Assistant

Contract Type: Permanent

Location: Flexible across England, Wales and Northern Ireland

Salary: £19,964 - £20,770 depending on skills and experience (+London Allowance of £3,600 if applicable)

Working Hours: 35 per week

Closing Date: 01 October 2020

Interview Date: W/C 10 October 2020

Contact: Stephanie Dunst - stephanie.dunst@alzheimers.org.uk

Facebook Fundraising Assistant

Reference number:  VAC1640

Please note the deadline for submitting applications for this vacancy is 5pm on the closing date

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

This role will play a vital part in supporting the Regional Fundraising Development Team. The team are responsible for developing new and existing fundraising products and resources, to ensure the wider team hit their income target. The post holder will provide comprehensive administrative support, working on our Facebook Fundraising platform. Tasks will include pulling reports, processing data, distributing materials and interacting with our supporters on Facebook. The post holder will also deliver excellent customer care and stewardship both internally and externally, responding to enquiries, managing inboxes, creating communications and building relationships.

About you

The candidate will be able to demonstrate strong written and verbal communication skills as the role provides administrative support for our Facebook fundraising platform, and our regional Facebook accounts. They will also be confident and competent in using Microsoft Office and proficient enough to adapt to the use of other IT software.

This role requires the ability to work to tight deadlines and manage differing priorities when necessary with the multidisciplinary tasks from stewardship, to data processing, reporting to content mapping across regional Facebook accounts.  

We are looking for a candidate with excellent IT skills including MS Excel, MS Word, MS Outlook and MS PowerPoint as well as experience of managing and working with fundraising database systems. Emphasis will be put on the candidate experience of collating data and producing reports.

  • Other key skills and experience include;
  • Highly accurate with strong attention to detail when handling information
  • Experience of relationship development with colleagues and contacts at all levels, internally and externally
  • Understanding of GDPR requirements
  • Strong organisational, prioritisation and administrative skills
  • Ability to undertake research using a variety of resources, publications, internet etc

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Additional Information

Job description

Values & behaviours

Job application guidance

If you’re experiencing problems applying for this role please contact recruitment@alzheimers.org.uk

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Please note: Some of our roles may require a criminal records check. You can find our policy here.

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