VAC3226 - Dementia Support Worker (South Lakes) - Part time

Contract Type: Permanent

Location: Community based with some homeworking

Salary: £20,872 - £22,143 pro rata per annum (depending on skills and experience)

Working Hours: 21 per week

Closing Date: 08 July 2022

Interview Date: To be confirmed (Zoom/Teams)

Contact: Penny Giles - or 07714139140

VAC3226 - Dementia Support Worker (South Lakes) - Part time


Location: Community Based with elements of homeworking in South Lakes (Cumbria)

Hours: 21 per week

About Us:

Who we are

  • The Alzheimer’s Society are a vital source of support and a powerful force for change for everyone affected by dementia.
    What we want
  • We will not rest until people with dementia and their carers live more fulfilled and less fearful lives, free from stigma and inequality.

What we do

  • We support people affected by dementia through some of the hardest and most frightening times, to improve their lives and help to avoid crisis.
  • No matter whoever you are, whatever you’re going through, you can turn to Alzheimer’s Society/us for expert support through practical advice, emotional support, and guidance for the best next step
  • We join forces with people affected by dementia, leading scientists and policy makers, amplifying voices to push for cutting edge breakthroughs and societal change that’ll improve the lives of people affected by dementia, now and in the future

How we do it

  • We’re the friendly face of support, the warm voice at the end of the phone and the determined minds who will fight passionately for the cause of everyone affected by dementia

About the role

The Alzheimer’s Society Dementia Support Worker service provides a highly responsive and individualised support, information, signposting and referral service to people with a diagnosis of dementia and those that care for them.

As a Dementia Support Worker, you will assist people affected by dementia in identifying their needs, providing them with information and support to maintain their independence, improving their sense of well-being, and enabling them to have more control of their lives. You will help create opportunities for people to meet, problem solve around challenges in their day-to-day lives and help prepare for future challenges. In summary you will have an important role empowering people to live well with dementia.

It will be important to ensure any information is received and understood by the people you support as well as helping them access appropriate services at the right time. You will develop and contribute to a database of local information, ensuring continual improvement of the service and growth in organisational knowledge.

This role will require you to:

  • Build relationships with a range of local contacts.
  • Network with health and social care professionals, marketing the Dementia Support Worker service to them to help people with a diagnosis get referred to us as early as possible.
  • Develop networks with partner organisations who also work in the field of dementia to promote the aim of empowering individuals living with dementia to make informed choices.
  • Visit people in their homes, organise existing group activities as well as look for opportunities to expand similar models of support.
  • Identify safeguarding concerns and manage them appropriately.

This role is focused in the South Lakes area of Cumbria, but you may be required to occasionally cover other areas of the county. You will often be working from home, supporting people by telephone, but a core part of the role is being a visible presence in the community which will necessitate driving reasonably long distances due to the size of the area.

About you

We are looking for an enthusiastic, motivated, and highly professional individual who would like to be part of Alzheimer’s Society. Dementia Support Workers are empathetic and organised individuals who really understand the value good support can make to a person with dementia and their family.

You will:

  • Possess an understanding of dementia and the needs of those living with dementia and their carers.
  • Have the ability to assess client needs along with the understanding of the need for client confidentially. 
  • Have excellent non-judgmental communication skills.
  • Display strong organisational and time management skills.
  • Be confident in using and maintaining a database
  • Understand the importance of adhering to Alzheimer’s Society policies.
  • Be comfortable presenting to groups of people and championing the values of Alzheimer’s Society.
  • be self-motivated and happy to work independently as well as part of the wider Cumbria team.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition, and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Additional Information

Please note the deadline for submitting applications for this vacancy is 23.59pm on the closing date.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job description

Values & behaviours

Job application guidance

Please note, that for home-working roles, we require a reliable WiFi connection and a minimum 10Mb/s broadband.
For our home-working employees, we currently offer a home-working allowance of £26 pounds a month (full-time).

If you’re experiencing problems applying for this role please contact

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you would like us to do anything differently during the application process, please contact us at

Please note: Some of our roles may require a criminal records check. You can find our policy here.

Recruitment agencies – please note we are not accepting any speculative CVs and communications from external recruiters. For more information, please contact the Recruitment Team:

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