Dementia Support Worker

Contract Type: Permanent

Location: Isle of Man

Salary: £12,207 actual per annum

Working Hours: 21 per week

Closing Date: 03 May 2019

Interview Date: 14th May 2019


Dementia Support Worker

Reference number: VAC16098

Please note this role closes at 23:59PM.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

The role is to support people affected by dementia across the Isle of Man community. The successful candidate will provide support to people with dementia and their carers helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. You will assist people with dementia and their carers to identify their needs and to access services.  You will also be required to promote the Dementia Support Service and develop a network of contacts with health and care professionals so they can refer people with a diagnosis directly into the service.

The role will involve managing referrals, assisting clients in assessing their information and support needs, facilitating peer support groups, and will maintaining and managing a caseload of clients who have dementia or are affected by dementia.  Information and support may be by phone, email, letter, or face to face, at the client’s home or other appropriate locations. When appropriate, you will signpost clients to a choice of suitable other sources of help and will maintain accurate, up to date client support plans and client contact records.   You will seek and record client feedback to understand whether needs are being met, and to plan any necessary adjustments, and will work as part of an information and support team, providing cover for colleagues at agreed times or in unforeseen circumstances, as appropriate.

It is imperative to comply with the data protection regulations, ensuring that information on service users remains confidential and to work in a manner that facilitates inclusion, particularly of people with dementia.

About you

We are looking for individuals educated to NVQ level 3 or equivalent (or demonstrable experience) with the following skills (those marked with a * are desirable):

  • Good organising and time management skills
  • Experience of face-to-face service delivery
  • An understanding of dementia*
  • An understanding of the needs of people with dementia and their carers*
  • Experience of working with statutory and voluntary agencies *
  • Knowledge of relevant local legislation.
  • Experience of record keeping and report writing
  • An understanding of the need for client confidentiality
  • A full Manx driver’s licence

Our employees work hard every day to make a real difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Additional Information

Job description

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Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Please note: Some of our roles may require a criminal records check. You can find our policy here

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