CRM Functional Lead - Technical

Contract Type: Fixed Term

Location: Home Worker (England, Wales and NI)

Salary: £42,417 - £47,660 actual per annum (depending on skills and experience) (+ London Allowance of £3,600 if applicable)

Working Hours: 35 per week

Closing Date: 29 June 2021

Interview Date: W/C 5 July

Contact: Bo Ruan -

CRM Functional Lead - Technical

Reference number:  VAC2287

Contract type: Fixed term for 3 years

Please note the deadline for submitting applications for this vacancy is midnight on the closing date.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

Delivering on our strategy requires significant levels of investment and transformation across the Society.  As part of this work we are modernising our technology infrastructure, including the design and implementation of a new CRM system.  The project is a critical project that will have underpin Fundraising’s long-term goals but also have significant impact on the CRM needs of the organisational at large including support for our services and other areas.

The CRM Functional Lead – Technical is a fixed term contract role accountable for ensuring the technical needs of our Data, IT and other organisational needs are represented within the Fundraising CRM replacement project.  The role will ensure considerations such as security, performance, architectural design, testing, data migration, reporting and other non-functional needs are properly articulated and tracked throughout the project cycle. This role will drive the procurement, design and implementation of the technologies required whilst providing the right framework to give rigour to the project and our technical choices. 

About you
The successful candidate will have extensive experience and knowledge leading CRM replacement projects or similar large system projects. 

You’ll bring a solution focused and structured approach to the role and confidently lead through change. 

You’ll have excellent understanding of technical considerations and terms required to consider all technical aspects of the project.  

You’ll have a proactive and engaging approach and enjoy working in a collaborative and consultative way with strong personal accountability.  

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

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Please note, that for home-working roles, we require a reliable WiFi connection and a minimum 10Mb/s broadband.

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Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you would like us to do anything differently during the application process, please contact us at

Please note: Some of our roles may require a criminal records check. You can find our policy here.

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