Strategic Change Programme Manager – Vulnerable Customers

Contract Type: Fixed Term

Location: London

Salary: £39,742 actual per annum

Working Hours: 35 per week

Closing Date: 28 July 2019

Interview Date: 5th August 2019 (second stage 8th August 2019)


Strategic Change Programme Manager – Vulnerable Customers

Reference number: VAC16426

Please note this role will close at 23:59 on the closing date.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

The role will be part of our Community Engagement team striving to create a society where people with dementia have equal access to services, are socially included and engaged in communities without stigma or isolation. They will feel fully accepted, supported and empowered to live the lives they want to lead.

You will be responsible for working with businesses on key policy areas such as financial inclusion and vulnerable customer agendas in order to improve the service they can provide to customers affected by dementia. This is an exciting new role and your work will enhance Alzheimer’s Society expertise and thought leadership in these areas. Through co-ordination and leadership, you will enable Alzheimer’s Society to proactively support and influence change to make society, and primarily businesses, more dementia friendly.

You will be working alongside the account leads in fundraising to support, advise, and influence strategic change with national corporate partners. You will develop project plans with national corporate partners identifying activity, timelines and milestones; ensuring they are able to make the changes to better support people affected by dementia.

About you

You will have a good understanding of vulnerable customer regulations and a proven track record of stakeholder management both internally and externally. You should have good project management skills and experience of delivering projects from inception to execution. You will be attending senior management meetings with national corporate partners to present on proand challenge them to include the needs of people living with dementia. You therefore must be able to negotiate and influence at a senior level.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Additional Information

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Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Please note: Some of our roles may require a criminal records check. You can find our policy here



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