VAC3307 - Dementia Support Worker (Newcastle upon Tyne)

Location: Community based in Newcastle Upon Tyne

Please note the deadline for submitting applications for this vacancy is midday on the closing date.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About us

Who we are

• Alzheimer’s Society are a vital source of support and a powerful force for change for everyone affected by dementia. We will not rest until people with dementia and their carers live more fulfilled and less fearful lives, free from stigma and inequality.

What we do

• We support people affected by dementia through some of the hardest and most frightening times, to improve their lives and help to avoid crisis.
• No matter whoever you are, whatever you’re going through, you can turn to Alzheimer’s Society/us for expert support through practical advice, emotional support, and guidance for the best next step
• We join forces with people affected by dementia, leading scientists and policy makers, amplifying voices to push for cutting edge breakthroughs and societal change that’ll improve the lives of people affected by dementia, now and in the future

How we do it

• We’re the friendly face of support, the warm voice at the end of the phone and the determined minds who will fight passionately for the cause of everyone affected by dementia.

About the role

Delivering one to one services out in the community Providing knowledgeable, compassionate and trusted guidance and support to people affected by dementia.

• Helping people understand dementia and how to cope with day to day living whilst preparing for the future.
• Offering support to your clients whether this is in the client's own home, out in the community, face to face, phone, letter or email.
• You will also assist service users to access other services, providing signposting and referrals.
• Empowering individuals living with dementia to maintain their independence, improving their sense of well-being, and putting them in more control of their lives, making informed choices about their own life.
• Networking and building meaningful relationships with a wide range of local organisations, promoting Alzheimer’s Society services to help people with a diagnosis to get referred to the service as early as possible.

About you

• An ability to assess and evaluate client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service.
• Excellent person-centred and non-judgmental communication approach and active listening skills.
• Great organisational skills to manage your caseload of clients effectively.
• It is desirable you have experience of coordinating others such as volunteers.
• Passionate about to putting people affected by dementia at the heart of everything you do, to make the service our best it can be.
• Great networking and influencing skills.
• Good IT skills 
• Be able to travel independently 
• Qualified to NVQ level 3 (or equivalent) with an understanding of dementia and the needs of those living with dementia and their carers.

N.B To give yourself the best possible chance of being shortlisted you need to provide full details and examples in the supporting statement based on the criteria in the person specification.

Additional Information

Job description

Values & behaviours

Job application guidance

Please note, that for home-working roles, we require a reliable WiFi connection and a minimum 10Mb/s broadband.
For our home-working employees, we currently offer a home-working allowance of £26 pounds a month (full-time)

If you’re experiencing problems applying for this role please contact recruitment@alzheimers.org.uk

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you would like us to do anything differently during the application process, please contact us at recruitment@alzheimers.org.uk.

Please note: Some of our roles may require a criminal records check. You can find our policy here.

Recruitment agencies – please note we are not accepting any speculative CVs and communications from external recruiters. For more information, please contact the Recruitment Team: recruitment@alzheimers.org.uk