Dementia Adviser

Contract Type: Permanent

Location: Exeter Office

Salary: £19,964 - £20,770 (depending on skills and experience)

Working Hours: 35 per week

Closing Date: 23 January 2020

Interview Date: 29 January 2020

Contact: Michelle Rhys-Brown - or 07753300586

Dementia Adviser

Reference number:   VAC1117

Office location:         Exeter

Area role covers:      Devon and Torbay

Please note the deadline for submitting applications for this vacancy is 5pm on 22 January 2020.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

This role is part of the Devon and Torbay Dementia Adviser service which receives referrals and general enquiries by phone, email and post.  The service is run by Dementia Support Managers, Dementia Advisers, Dementia Support Workers and Peer Support Group Facilitators.  Together we provide expert education and support to anyone diagnosed with dementia or affected by dementia, in Devon and Torbay. 

We are looking for a highly motivated individual with excellent communication and people skills to join our Dementia Adviser team.  Dementia Advisers are based within our Exeter office, providing information and support to people living with dementia and their carer’s.  The purpose of the role is to help our service users to maintain their independence, improve their sense of well-being, and put them in more control of their lives.

You will work with colleagues in your team to process referrals in a timely manner, assessing the needs of the individual and responding in a friendly and professional manner
You will be signposting to other appropriate services so it is essential that any information provided is accurate, accessible and understood by the service user.

About you

The successful candidate will need to possess NVQ level 3, health and social care (or equivalent), and have an understanding of dementia and the needs of those affected by dementia. You will also have good organisational and time management skills with the ability to manage several tasks at once and keep yourself motivated to perform to meet deadlines. You will be a committed team player, but also have the ability to work independently on tasks assigned to you. To be successful in this role, you will have excellent communication skills and this role requires regular use of IT packages, therefore a good standard of IT is essential.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely. All contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Additional Information

Job description

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Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Please note: Some of our roles may require a criminal records check. You can find our policy here

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