VAC3301 - Dementia Adviser (Croydon)

Please note the deadline for submitting applications for this vacancy is 5pm on the closing date

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Location: This is a hybrid role with some homeworking and community based duties role in the London borough of Croydon.

Are you someone who can help people maintain their independence, improving their sense of well-being, putting them in more control of their lives? 

If this sounds like you, we can offer you a stimulating and challenging career as part of our Passionate team!

About Us:

Who we are

• Alzheimer’s Society are a vital source of support and a powerful force for change for everyone affected by dementia. We will not rest until people with dementia and their carers live more fulfilled and less fearful lives, free from stigma and inequality.

What we do

• We support people affected by dementia through some of the hardest and most frightening times, to improve their lives and help to avoid crisis.
• No matter whoever you are, whatever you’re going through, you can turn to Alzheimer’s Society/us for expert support through practical advice, emotional support, and guidance for the best next step
• We join forces with people affected by dementia, leading scientists and policy makers, amplifying voices to push for cutting edge breakthroughs and societal change that’ll improve the lives of people affected by dementia, now and in the future

How we do it

• We’re the friendly face of support, the warm voice at the end of the phone and the determined minds who will fight passionately for the cause of everyone affected by dementia.

About the role

We are hoping to welcome an approachable and knowledgeable Dementia Adviser to work in Croydon. This is an amazing opportunity to have a rewarding career providing support and guidance to people affected by Dementia. 

There is no direct care element to our role. We provide advice, support and guidance to people affected by dementia, passionately promoting their independence, improving sense of well-being, putting people in more control of their lives.

You will:

• Offer a vital and compassionate advice service to support and guide those affected by dementia.
• Provide community based, face to face services for an increased level of support for more complex cases.
• Manage referrals, assisting clients in assessing their information and support needs in a person-centred manner.
• Providing knowledgeable and trusted information regarding services and benefits available and, where appropriate, assist clients in accessing them.
• Signposting clients to a choice of suitable other sources of help, where appropriate.
• Developing a proactive approach in reaching people with dementia and carers who may not otherwise access our services.

About you

We are searching for a compassionate, dedicated individual who has previous experience providing advice and support to those affected by dementia or similar.

We promote a person-centred service so that our support is unique to each individual, based upon their own aspirations and needs.

We are looking for:

• Someone who has working experience of assessing people face to face with an ability to assess their needs.
• Deliver advice and guidance with a non-judgmental approach and outstanding communication skills.
• Strong organisational and time management skills to manage your caseload of clients effectively.
• Good IT skills and be able to travel independently across Croydon.  
• An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other challenges this would be taken into consideration.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it is like to be an employee at the Society.

Additional Information

Job description

Values & behaviours

Job application guidance

Please note, that for home-working roles, we require a reliable WiFi connection and a minimum 10Mb/s broadband. For our home-working employees, we currently offer a home-working allowance of £26 pounds a month (full-time).)

If you’re experiencing problems applying for this role please contact recruitment@alzheimers.org.uk

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you would like us to do anything differently during the application process, please contact us at recruitment@alzheimers.org.uk.

Please note: Some of our roles may require a criminal records check. You can find our policy here.

Recruitment agencies – please note we are not accepting any speculative CVs and communications from external recruiters. For more information, please contact the Recruitment Team: recruitment@alzheimers.org.uk