Contract Type: Permanent
Location: Norwich Services
Salary: £20,872 - £22,143 actual per annum (depending on skills and experience)
Working Hours: 35 per week
Closing Date: 06 July 2022
Interview Date: 18th July 2022 - via Zoom/Teams
Contact: Gary Headland - firstname.lastname@example.org
Please note the deadline for submitting applications for this vacancy is 12 noon on the closing date.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you looking for a rewarding career where every day is different?
Do you have the passion and drive to make a positive difference in the lives of people affected by dementia?
Would you like to work within a supportive and compassionate team where we work openly, combining our strengths, to help us achieve more together?
If your answer is yes, please let us tell you more about the fantastic opportunity we have at Alzheimer’s Society!
Who we are
What we do
How we do it
About the role
We are excited to welcome an approachable, empathetic and knowledgeable Telephone Dementia Adviser to work on our Local Dementia Helpline based at our office in Horsham St Faith.
This is an amazing opportunity to have a rewarding and stimulating career providing support and guidance to people living with dementia and their carers. We strive to support people to maintain their independence and improve their sense of well-being, putting them in more control of their own lives.
As a Telephone Adviser you will be the first point of telephone or written contact for people affected by dementia who need support.
The service comprises of Dementia Support Workers and Admiral Nurses working together to support people affected by dementia across Norfolk and Waveney, assessing their needs and identifying desired outcomes. You will become an integral part of this team, where you will also excel at working on your own initiative, using your excellent time management and organisational skills to manage a demanding and rewarding workload.
In this role you will provide a highly responsive, individualised and empathic information, advice, support and signposting/referral service to people affected by dementia and memory loss symptoms.
You will have;
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Please note, that for home-working roles, we require a reliable WiFi connection and a minimum 10Mb/s broadband. For our home-working employees, we currently offer a home-working allowance of £26 pounds a month (full-time).)
If you’re experiencing problems applying for this role please contact email@example.com
Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you would like us to do anything differently during the application process, please contact us at firstname.lastname@example.org.
Please note: Some of our roles may require a criminal records check. You can find our policy here.