Dementia Support Worker

Contract Type: Fixed Term

Location: Swindon

Salary: £11,978.40 - £12,462 actual per annum (depending on skills and experience)

Working Hours: 21 per week

Closing Date: 24 September 2020

Interview Date: TBC

Contact: Marco van Tintelen - marco.van-tintelen@alzheimers.org.uk

Dementia Support Worker

Reference number:  VAC1546

Contract type: Fixed term (Maternity cover until 30/6/2021)

Please note the deadline for submitting applications for this vacancy is 12 noon on the closing date

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

As a Dementia Support Worker you will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.

You will offer support and guidance to your clients in a variety of ways, whether in the client's own home, at service offices or at other locations, face to face, by phone, letter or email. You will also assist service users to access other services, providing signposting and referrals, as well as facilitating peer support groups and other group activities.

Key responsibilities:

  • To manage referrals, assisting clients in assessing their information and support needs.
  • To maintain and manage a caseload of clients who have dementia or are affected by dementia from appropriate geographical locations. Information and support may be by phone, email, letter, or face to face, at the client’s home or other appropriate location.
  • To provide information regarding services and benefits available and, where appropriate, assist clients in accessing them.
  • When appropriate, to signpost clients to a choice of suitable other sources of help.
  • To develop a proactive approach in reaching people with dementia and carers who may not otherwise access our services

About you
We are looking for an individual who possess NVQ level 3 (or equivalent) with an understanding of dementia and the needs of those living with dementia and their carers.  Your ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service.  To be successful in this role you will have excellent non-judgmental communication skills as well as strong organisational and time management skills in order to manage your caseload of clients effectively.

Are you someone who can work well as part of a team and are passionate about improving the quality of life for people living with dementia? Then take the first step and apply today.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Additional Information

Job description

Values & behaviours

Job application guidance

If you’re experiencing problems applying for this role please contact recruitment@alzheimers.org.uk

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Please note: Some of our roles may require a criminal records check. You can find our policy here.

Apply now