VAC2695 - Service User Involvement Officer (FTC12 Months)

Contract Type: Fixed Term

Location: Kent

Salary: £22,814 - £23,735 actual per annum (depending on skills and experience)

Working Hours: 35 per week

Closing Date: 31 January 2022

Interview Date: TBC via Zoom/Teams

Contact: Lauren Wonnacott -

VAC2695 - Service User Involvement Officer (FTC12 Months)

Reference Number: VAC2695

Contract: This is a 12 month FTC/secondment position.

Hours: This is a full time role, working 35 hours per week however we are open to offering part time hours.

Location: Home Based with independent travel around Kent.

Please note, the deadline for submitting applications for this vacancy is 5pm on the closing date.

About Alzheimer's Society

Dementia devastates lives. By 2021, 1 million people will be living with the condition. But dementia won't win. Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

About the role

This is an exciting opportunity to join the "Time for Dementia" team as the programme expands into the South West to launch at new universities. The programme, currently running across the South East, provides students with ongoing contact with families affected by dementia in order to improve their knowledge, skills and attitudes on the condition.

The programme aims to impart a greater understanding of living with dementia for undergraduate healthcare professionals in collaboration with Health Education England.

The role will support the programme, by ensuring the on-going engagement of a network of people living with dementia and their carers in the delivery of the Time for Dementia programme. The position reports to the Alzheimer’s Society Project Manager and will be directly recruiting, consenting and supporting people affected by dementia and their carers to participate in the programme across the region.

This will involve working closely with Alzheimer’s Society colleagues to promote the programme, as well as networking externally to raise the profile of Time for Dementia, and to generate referrals. The role will also be required to facilitate online virtual visits with students and families and complete keep in touch phone calls with families, ensuring record keeping is up to date and accurate. The post holder will work closely with the university to embed the programme and support with some student facing sessions and family related queries.

Extensive travelling will be required.

About you

The successful candidate will possess a good understanding of the needs of people affected by dementia. You will have excellent non-judgmental communication skills, as well as strong organisational and time management skills.

Your ability to assess client needs and to work in a manner that facilitates inclusion, particularly of people with dementia, along with an understanding of the need for client confidentially is essential to providing a high quality service.

A proven ability to collaborate with external partners is desirable and you are likely to have experience of working with statutory and voluntary agencies. Add to that your ability to travel independently and you will soon establish yourself as a vital member of our team.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Additional Information

Job description

Values & behaviours

Job application guidance

Please note, that for home-working roles, we require a reliable WiFi connection and a minimum 10Mb/s broadband. For our home-working employees, we currently offer a home-working allowance of £16 pounds a month (full-time).

If you’re experiencing problems applying for this role please contact

Please note: Some of our roles may require a criminal records check. You can find our policy here.

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