Dementia Support Worker

Contract Type: Fixed Term

Location: Grimsby

Salary: £19,964 - £20,770 actual per annum (Depending on skills and experience)

Working Hours: 35 Per Week

Closing Date: 02 April 2020

Interview Date: 9th April 2020


Dementia Support Worker

Reference: 1331

Please note the deadline for submitting applications for this vacancy is 5pm on the closing date.

This is a fixed term position until October 31st 2020

Dementia devastates lives. By 2021, 1 million people will be living with the condition. But dementia won't win. Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

About the role

The Alzheimer’s Society Dementia Advice and Support service provides a highly responsive and individualised information, signposting and referral service to people with a diagnosis of dementia and those that care for them.

The Dementia Support Worker offers a first point of contact for all people during the process of getting a diagnosis and also working after diagnosis to assist people with dementia and their carers’ in identifying their needs.  The Dementia Support Worker provides people with support and help to maintain their independence, improve their sense of well-being and help them to stay in control of their lives.

The Dementia Support Worker will help people to access appropriate support and make contact with the right people for the help they need.  You will be signposting to other appropriate services so it is essential that any information provided is accurate, accessible and understood by the service user.

The role requires you to contribute to the development and maintenance of a database of local knowledge and information ensuring continual improvement of the service and the growth in organisational knowledge.

Within this role it is essential that you build relationships with a wide and diverse range of local contacts including, but not limited to, GPs, mental health services, carers support services, Admiral Nurses and other community based organisations.  Dementia Support Worker’s have the opportunity to provide support and guidance to connect the person with dementia and their family/carer to community support and to work towards the integration of primary, secondary and community care services. 

Supporting early intervention and management in primary care, the Dementia Support Worker will connect directly with initiatives to reduce hospital admissions and maintain personal well-being and independence for as long as possible.

We are committed to maintaining our extensive and valuable volunteer base in North Lincolnshire and this role expects that the successful applicant will work closely alongside a range of volunteers.

About you

We are looking for a highly proactive individual who is motivated and passionate and who possesses NVQ level 3 (or equivalent) in a health and/or social care related subject.   You must have an excellent understanding of dementia and the needs of those affected by it whilst ensuring empathy and respect are maintained at all times for people affected by dementia.

Your ability to provide person centred assessment of need along with a clear understanding of the need for client confidentiality is essential to providing this valuable and worthwhile service.  To be successful in this role you will have excellent non-judgmental communication skills as well as strong organisational and time management skills in order to manage your caseload of clients effectively.  You will be able to identify and overcome barriers to accessing services.

This role requires you to be extremely comfortable connecting with others and talking to a wide range of stakeholders. Because a high visibility and community presence is required, it is expected that you will have experience of, and be comfortable, working in a community setting.   You will recognise that you can’t do it all yourself and that collaborating with our partner agencies is essential in meeting the needs of people affected by dementia.

You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.

You will have good IT and telephone skills and be comfortable using an electronic client records system and understand the importance data protection.

Due to the nature of this role you will be expected to travel independently around the area and occasionally provide cover and support to your colleagues in North East Lincolnshire.

You will be asked to apply for an enhanced DBS (Disclosure and Barring Scheme) check.

Additional Information

Job description

Values & behaviours

Job application guidance

If you’re experiencing problems applying for this role please contact

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Please note: Some of our roles may require a criminal records check. You can find our policy here.

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