Community Support Manager

Contract Type: Permanent

Location: Pontypool (Mamhilad Park Estate)

Salary: £22,132 actual per annum

Working Hours: 35 per week

Closing Date: 03 January 2019

Interview Date: To be confirmed


Community Support Manager

Reference number:              VAC15824

Area role covers:                 Caerphilly and Blaenau Gwent

Dementia devastates lives. By 2021, 1 million people will be living with the condition. But dementia won't win. Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

About the role

This role is to manage Community Support services across Caerphilly and Blaenau Gwent as part of the Gwent locality team.

The Community Support services across Caerphilly and Blaenau Gwent provide personalised one to one support for people with dementia to continue with daily living activities and to participate in leisure and social activities when they may no longer be able to do so without support. This could include support to continue with hobbies and personal interests; to participate in leisure and social activities; and to carry out daily living activities such as light chores, cooking or shopping.

As the Community Support Manager you will be responsible for the management and administration of the local Community Support service including the dedicated staff and volunteers who support people with dementia in their own homes and in the community.

You will be responsible for the promotion of the service to external partners and stakeholders with a commitment to enabling people affected by dementia to access the service. You will have experience in managing and effectively promoting privately purchased services and contributed to the development of such services.

A large part of your role involves managing a team of experienced and highly skilled Support Workers and Volunteers; this includes recruitment, development and performance management of the dedicated workers operating within the service. You will need to be able to support them in their demanding roles, whilst ensuring we offer the highest standards of service.

About you

This influential role calls for a good understanding of dementia. You will recruit and support a team of volunteers and support staff who provide a one-to-one service in the community, support or care environment. You must also be an excellent communicator and listener who can lead, develop and inspire others. Excellent organisational skills are essential, and you are likely to have experience of working with statutory and voluntary agencies. Add to that your ability to travel independently and work flexible hours when necessary, this could include evenings and weekends and you will quickly establish yourself as a vital member of our team.

If you have the qualities we’re looking for, and are passionate about improving the quality of services and improving the quality of life for people with dementia, then we want to hear from you.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely. All contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Additional Information

Job description

Values & behaviours

Job application guidance

If you’re experiencing problems applying for this role please contact

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Please note: Some of our roles may require a criminal records check. You can find our policy here.

Apply now