Contract Type: Permanent
Salary: £24,393 actual per annum
Working Hours: 35 per week
Closing Date: 02 May 2019
Interview Date: 15th May 2019
Reference number: VAC16126
Please note this role closes at 23:59PM.
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
About the role
The successful candidate will provide support to people with dementia and their carers helping to identify their needs and to access services. You will help people maintain their independence, improving their sense of well-being, putting them in more control of their lives.
You will manage referrals and maintain and manage a caseload of clients who are caring for someone with dementia in the London Borough of Merton. Information and support may be by phone, email, letter, or face to face, at the client’s home or other appropriate locations. When appropriate, you will signpost clients to a choice of suitable sources of help and will maintain accurate, up to date client support plans and client contact records.
The successful candidate will seek and record client feedback to understand whether needs are being met, and to plan any necessary adjustments. You will work as part of a team, providing cover for colleagues at services at agreed times or in unforeseen circumstances as appropriate, which can sometimes mean occasional evening or weekend working.
It is imperative to comply with the data protection regulations, ensuring that information on clients remains confidential and to work in a manner that facilitates inclusion, particularly of people with dementia.
You will possess an NVQ Level 3 or equivalent; have good organising and time management skills and experience of record keeping and report writing. This role involves regular use of IT packages, therefore a good standard of IT would be desirable and also be able to travel independently within the service area.
Alzheimer's Society is committed to equal opportunities.
If you’re experiencing problems applying for this role please contact firstname.lastname@example.org.
Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Please note: Some of our roles may require a criminal records check. You can find our policy here