Dementia Support Manager

Contract Type: Permanent

Location: Merton

Salary: £26,390 actual per annum

Working Hours: 35 per week

Closing Date: 02 May 2019

Interview Date: 13th or 14th May 2019


Dementia Support Manager

Reference number:   VAC16124

Please note this role closes at 23:59PM.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

The successful candidate will be responsible for the day to day management of the services provided in the London Borough of Merton from the Merton Dementia Hub in addition to managing a team of experienced and highly skilled Dementia Support Workers and Dementia Advisers. The dementia support team provide support to people with dementia and their carers helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. You will support the referral pathway into our services and assist people to identify their needs and to access services. It is your responsibility for the recruitment, supervision, appraisal, induction, development and performance management of the Dementia support team and volunteers under your line management. 

It will be your responsibility to ensure that accurate and up to date client support plans and client contact records are maintained by your team. You will also seek and record client feedback to understand whether needs are being met, and to plan any necessary adjustments. You will have an exit strategy for people with dementia and their carers, signposting them to other, more appropriate services. You will work as part of a team, providing cover for colleagues at agreed times or in unforeseen circumstances.   You will need to be able to support them in their demanding roles, whilst ensuring we offer the highest standards of service. There may occasionally be evening or weekend work.

About you

The successful candidate will have good organising, time management and communication skills. You will have excellent IT skills. You will have experience of managing staff, leading a team and of managing the learning and development of others. Record writing and report writing will also be a helpful skill. It will be useful to have an understanding of dementia and of the needs of people with dementia and their carers.

You will be educated to GCSE level in English and Maths, or have demonstrable experience.  Good communication skills, written and verbal, as well as good IT skill including MS Excel, MS Word, MS Outlook and MS PowerPoint are required.

About you

You will possess an NVQ Level 3 or equivalent; have good organising and time management skills and experience of record keeping and report writing. You will also need able to travel independently within the service area.

Alzheimer's Society is committed to equal opportunities.

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Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

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