Customer Data Analyst

Contract Type: Fixed Term

Location: London

Salary: £31,982 - £ 34,925 actual per annum (depending on skills and experience) (+ London allowance of £3,600)

Working Hours: 35 per week

Closing Date: 02 April 2020

Interview Date: TBC

Contact: Anita Connolly -

Customer Data Analyst

Reference number:  VAC1370

Contract type:          Fixed Term 1 year starting May 2020

Please note the deadline for submitting applications for this vacancy is 5pm on the closing date

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

The Customer Data Analyst is responsible for providing clear, well-articulated analysis and reporting to teams across the organisation.  Information and understanding from this analysis & reporting will help to inform business strategies across not only fundraising business units but Alzheimer’s Society as a whole.  The post-holder will devise and implement regular reporting and segmentation templates to inform and assist management teams, and to increase voluntary income and customer engagement.

About you

We are looking for an exceptional individual with experience, ideally in a Fundraising environment, leading on analysis and reporting, problem solving and acting on initiative in order to help to maximise customers’ engagement & value. The Customer Data Analyst will also be required to extensively use and work on the on-going development of the FastStats statistical package therefore solid understanding of database structures, meticulous attention to detail and expertise in data presentation are all essential.  A strategic outlook together with the ability to plan and execute tasks according to strict routines and deadlines is also desirable.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.


Additional Information

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Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Please note: Some of our roles may require a criminal records check. You can find our policy here.

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