Dementia Support Worker

Contract Type: Permanent

Location: North Suffolk

Salary: £11,978 - £12,462 - (Depending on skills and experience)

Working Hours: 21 per week

Closing Date: 30 September 2019

Interview Date: TBC

Contact: Sarah.Franks@alzheimers.org.uk or 07484 089553

Dementia Support Worker

Reference number: VAC16572

Office location: Norwich

Area role covers: South Norfolk

Please note the deadline for submitting applications for this vacancy is 9am on the closing date.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

The Alzheimer’s Society Dementia Support service involves dedicated members of staff providing information and guidance to people with dementia or their Carers and wider family or friends. While also helping people understand dementia, cope with day to day living and preparing for the future.

As a Dementia Support Worker you will have the rewarding opportunity to provide support and guidance to people with dementia and their Carers; helping to maintain their independence, improving their sense of well-being, and putting them more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.

You will offer support and guidance to your clients in a variety of ways, at service offices or at other locations, face to face, by phone, letter or email. You will also assist service users to access other services, providing signposting and referrals, as well as facilitating support groups and other group activities.

About you

We are looking for an individual who possess NVQ level 3 (or equivalent) with an understanding of dementia and the needs of those living with dementia and their Carers. Your ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service. To be successful in this role you will have excellent non-judgmental communication skills as well as strong organisational and time management skills. Good IT skills and experience working with databases is also essential.

Due to the nature of this role you will be required to travel independently. The office base is located within the Horsham St Faith area of Norwich. Training is often held in our Norwich Office and if successful, you will also be invited to attend a welcome day in London.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely. All contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Additional Information

Job description

Values & behaviours

Job application guidance

If you’re experiencing problems applying for this role please contact recruitment@alzheimers.org.uk.

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Please note: Some of our roles may require a criminal records check. You can find our policy here

Apply now