VAC2690 - Dementia Support Worker (Mid/South Essex)

Contract Type: Permanent

Location: Community Based

Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)

Working Hours: 35 per week

Closing Date: 10 February 2022

Interview Date: TBC via Zoom/Teams

Contact: Louisa Poulter -

VAC2690 - Dementia Support Worker (Mid/South Essex)

Please note the deadline for submitting applications for this vacancy is 5pm on the closing date

Are you passionate about making a positive difference in the lives of people affected by dementia?

Do you want a career where every day is different and full of reward?

Could you be a part of supporting and empowering people and their families with expert guidance and advice?

Yes? Well, we would love to hear from you!

The Dementia Connect Service provides a highly responsive and individualised information, signposting and referral service to people affected by dementia. You will…

  • assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
  • be part of a highly motivated and supportive team, sharing responsibility of some group activities.
  • build relationships with a range of local contacts, networking with health and care professionals, marketing the Dementia Connect Service and providing dementia support.
  • develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices.
  • provide support face-to-face, by telephone and online.

This role will be supporting people who have recently received a diagnosis of dementia and providing them with information and advice to understand the diagnosis and support with navigating the services that are available for them. It will also include working with the hospital teams to increase the number of referrals we receive for dementia support for people with dementia who are being discharged from hospitals, to ensure there is good support around them at home, so they don’t face having to be readmitted to hospital.  This will also include working with their carers.  

The role will also increase awareness of the dementia support that is available across Mid and South Essex, with both professionals and people in the local community.

About you

We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia.

 You will…

  • be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
  • have knowledge and experience of Adult and Children Safeguarding, Information Governance policies and procedures and statutory laws such as the Mental Capacity Act*
  • have good communication skills to meet the diverse needs of our community and represent their needs to statutory and other voluntary agencies
  • have a sound knowledge of IT systems to record data, write reports and communicate by email
  • understand client confidentiality and how this is applied when representing client needs
  • have some experience of working with a wide variety of relevant agencies*
  • possess NVQ level 3 (or equivalent) or have demonstrable experience
  • be expected to travel independently around Harlow
  • occasionally be required to travel to other areas in Essex and Herts where the need arises   
  • be asked to apply for an enhanced DBS (Disclosure and Barring Scheme) check

*Desirable but not essential

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Additional Information

Job Description

Values & behaviours

Job application guidance

Please note, that for home-working roles, we require a reliable WiFi connection and a minimum 10Mb/s broadband. For our home-working employees, we currently offer a home-working allowance of £16 pounds a month (full-time).

If you’re experiencing problems applying for this role please contact

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you would like us to do anything differently during the application process, please contact us at

Please note: Some of our roles may require a criminal records check. You can find our policy here.

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